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Business Analysis
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There are many reasons why you would want to analyse your business. You may be suffering from a reduction in work, issues with staff retention, customer delays, or not achieving high levels of profits, and want to know why.
The most successful businesses, whether it be in the repair industry or otherwise, can be seen to have three common beliefs.
- Be proactive rather than reactive
- Adapt quickly to change
- Obtain an advantage over competition
WebTRIM provides the tools and information necessary for you to be successful.
Being proactive is not an impossible task. If your average cost of repairs or cost per severity point is not in line with industry standards do something about it before your work providers do. Reward your staff for their efforts before they start looking elsewhere for work. Use scheduling and booking-in processes to ensure vehicles are delivered quickly and on time. Take control over expenses in each cost centre of your business, don’t rely on one to look after another. By the reports in WebTRIM, you can foresee problems before they occur, allowing you to make necessary changes before it’s too late.
Adapting quickly to change is for the most part up to you. The problem with a majority of repair facilities is that the person who can drive change, is also the one who is most unable to make the change. The reason of course, is that this person, most often the owner, is so bogged down in the day to day operations of the business, that there is simply not enough time in the day to apply any effective changes to the business. Utilising systems such as WebTRIM allows you to delegate at least a portion of your responsibility to others. This is done by streamlining various processes in the business, and simplifying them to a point where you can comfortably delegate responsibility to a less qualified staff member. This in turn frees up your time to focus on making the necessary effective changes to your business.
In addition, implementing WebTRIM into your business will provide a leading edge over your competition. Work providers for example, seek out repairers that not only supply a quality end result, but can handle the demands of faster turn around times and lower repair costs. WebTRIM is recognized as a key factor in providing results, and offers comfort to work providers in the knowledge that your competitive rates are a result of effective management, rather than cutting corners.
The information and tools available in WebTRIM are derived from talking with our clients, and understanding their needs. We often find that a report specifically developed to suit the needs of one repairer, is quickly reviewed and adopted by other repairers. WebTRIM is in the business of making your business successful.
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